How to add a new metering point

Step 1

step 1 - log in

Step 2

If you already have a Metering Point displayed on your “Energy Overview” page, choose “Access” in the top row and click “Missing metering point?”.

step 2a - access / missing metering point

If not, you can click directly on “Request access” in the middle of the page and skip Step 3.

step 2b - request access

Step 3

On this page, you will see your request history with the requested Metering Point code, the creation date, and the status. To add another Metering Point, click ”+ New request”.

step 3a - metering point access request

For every status change, you will be informed by email. The statuses can be:

Resolved: Your request has been accepted, and the metering point is now visible on your dashboard.
Rejected: The metering point does not match your personal data. Please contact your grid operator.
Pending: Your request is still being processed.

step 3a - list of metering point access requests

Step 4

This action will open a new window. Here, you must enter your meter serial number or you metering point code and press “Submit”.

step 4a - submission of metering point access request

You can find your metering point code (POD) on your electric or gas bill. The device serial number is printed on your electric meter, gas meter, or also on the bill.

step 4b - metering point code examples

step 4c - example of a POD code

In case the following error message is shown, please recheck the data you entered. If everything is correct, please contact your grid operator. Note that for security reasons the number of possible attempts is limited per day.

step 4d - possible errors when submitting metering point or device codes

Step 5

After the validation of your request, you will be informed by email when your data is available on Leneda. This can take up to 5 buisness days.